At our facility, we are committed to providing compassionate, respectful, and high-quality care. As a patient in Colorado, you have essential rights that protect your dignity and ensure your voice is heard, as well as responsibilities that help us deliver the best possible care.

Your Rights as a Patient

You have the right to:

• Respectful and Nondiscriminatory Care
  Receive care that is respectful of your personal values, beliefs, and cultural background—free from discrimination based on race, gender, age, religion, disability, sexual orientation, or ability to pay.
• Privacy and Confidentiality
  Expect that your medical information will be kept private and shared only with those involved in your care or as required by law.
• Informed Consent
  Be fully informed about your diagnosis, treatment options, and potential outcomes so you can make informed decisions about your care.
• Participation in Care Decisions
  Be involved in planning your care, including the right to accept or refuse treatment.
• Access to Medical Records
  Review and request copies of your medical records within a reasonable timeframe.
• Emergency Care
  Receive emergency care when and where it is needed, regardless of your ability to pay.
• Grievance Process
  Voice concerns or complaints about your care without fear of retaliation and receive a timely response.

Your Responsibilities as a Patient

To help us provide safe and effective care, we ask that you:

• Provide Accurate Information
  Share complete and honest information about your health history, symptoms, and any medications you are currently taking.
• Follow the Care Plan
  Work with your healthcare team to follow the agreed-upon treatment plan and ask questions if you have any questions or concerns.
• Respect Staff and Other Patients
  Treat healthcare providers, staff, and fellow patients with courtesy and respect.
• Meet Financial Obligations
  Pay your bills promptly, or contact our billing office if you need assistance or require a payment plan.
• Follow Facility Rules
  Abide by hospital policies regarding safety, visitation, and conduct.

If you have questions about your rights or responsibilities or need help understanding them, please contact our team at 719.738.5100.